Summit FAQs

Santa Clara Convention Center, 5001 Great America Pkwy, Santa Clara, CA 95054, United States.

Get directions here

The Santa Clara Convention Center is conveniently located in the heart of the Silicon Valley.

There are three airports within 5 to 37 miles making your trip to Santa Clara easy and full of options for travel. Once you arrive there are several ways to travel to the convention center.

If you are driving, the convention center is fully equipped with 1,500 parking spaces.

If you feel like skipping the traffic, you can take the light rail or bus to the center; there are two stops directly outside the convention center.

Yes there is parking at the Santa Clara Convention Center

• Handicapped parking spots are located in front of the Santa Clara Convention Center.
• 1,500 parking spaces in a parking garage that has walking entry access to the convention center, the Hyatt Regency, and TechMart.
• Overflow parking is located in surrounding lots based on availability.
• Parking is free and easily accessible; the third-floor parking allows for direct building access into the Santa Clara Convention Center.

The First Aid Station is on the first floor, in the main lobby, near Registration.

Tuesday September 15: 7:30am (Expo Tickets from 9.30am only)

Wednesday September 16: 7:45am (Expo Tickets from 9.30am only)

Thursday September 17: 7:45am (Expo Tickets from 9.30am only)

There will be 3 locations available

• In the Main lobby for those entering via the main entrance
• By the Entrance from the Hyatt Regency to the venue ~(Tue and Wed only)
• On the 2nd floor by the car park entrance

No need to print your ticket, simply download the Kisaco Research app to your phone and scan your QR code at registration to print out your badge. If you do not have a picture on the app, you will be required to take one.

Yes, ticket transfers are available up to 48 hours before the event. Please email aiinfrasummit@kisacoresearch.com with the new attendee's email address, full name and job title.

No, it is not too late to upgrade your ticket. Please email Callum.Sharp@kisacoresearch.com to upgrade or alternatively come see Callum at the Information desk (in the main lobby) whilst at the summit.

Tuesday September 15: 10am - 6pm
Wednesday September 16: 10am - 6pm
Thursday September 17: 10am - 4pm

Compute: Focuses on hardware efficiency and processing limits.

Data Movement: Addresses scalability bottlenecks.

Physical AI: Explores the physical demands and integration of robotics and systems.

Data & Models: Focuses on the immediate layer touching the infrastructure stack.

AI Data Center: Tackles the immense energy consumption and cooling issues facing modern data centers

Main Stage: Addresses full-stack, industry defining challenges in AI infrastructure.

The dress code for the duration of the event is business casual.

Yes, we have a charging area for laptops as well as power banks located around the venue.

Yes, all main-stage sessions will be recorded. Links to the videos will be emailed to registered attendees after the event. The other tracks will be recorded with audio/slides only.

Search for "Kisaco Research" in the App Store or Google Play. Log in using the email address you used to purchase your ticket and your registration ID found on your confirmation email/app login email.

If you need any emails resending, please email us at aiinfrasummit@kisacoresearch.com   

You can view the attendee list on the “Full Attendee List” tab or see a curated list of recommended attendees in the " Recommend for You” tab.

You can either show interest or skip (skips are visible in the “My Skip List” tab).

You can also add a message to introduce yourself, but please note this is limited to 250 characters.

You’ll receive a notification once an attendee expresses interest or confirms mutual interest through the Connect button.

On the web platform, go to My Connections in the navigation bar. On the mobile app, tap on the Chat tab.

Simply click the Add to Schedule button on the session from the main agenda (not applicable to expo passes)/expo theatre agenda, then in the My Schedule tab, you can sync to a Google, Outlook, or Yahoo calendar of your choice.

There are a few ways to create a connection with another participant:

1. Scheduled Meeting (Not applicable for expo only passes) When you schedule and confirm a meeting with another attendee, a connection is automatically established, allowing you to chat and interact with them.

2. Mutual Interest: A connection is formed when both attendees express interest in each other by clicking the "Connect" button on each other's profiles. Once mutual interest is confirmed, chatting and meeting requests become available.

3. Badge Scan: Scanning, or being scanned by another attendee, will create a Connection. In this case, contact details (email address and phone number) are always shared immediately too.

Yes, you can customize your availability by selecting specific days and time ranges that fit your schedule. You can then edit this in your profile on the website version of the app under “Manage My Availability”

1. Find the person you want to meet. Browse/filter the full attendee list, or check your recommended matches.

2. Click on their profile

3. Click the Request a Meeting button

4. Pick a time and location. Only time slots and locations that work for both of you will be shown.

5. (Optional) Add a message Share why you'd like to meet. A short message can make your request more personal and increase the chance they’ll accept.

6. Click "Send Request". That’s it! Your meeting will show as Pending until the other person accepts or declines.

Yes, you can request a meeting by clicking "Request a Meeting" on a participant’s profile.

SCHEDULED: The meeting has been confirmed by at least two participants (the organizer and one invitee).

PENDING: Someone has requested a meeting with you, and you need to accept, decline, or reschedule it.

AWAITING RESPONSE: You have requested a meeting, and the recipient has yet to respond.

DECLINED: The meeting has been declined by one or more participants.

Yes, you can book a meeting with multiple people, but you have to do this via the website, not through the Kisaco Research app.

To do this, follow the normal steps to book a meeting, but click Add More next to the participant's name to search for more attendees. 

Times are displayed in the summit's local timezone, which is Pacific Daylight Time

No, the timezone setting cannot be changed

Sending a meeting request: No character limit.

Declining a meeting request: 100 characters.

You do not need to be connected with someone to request a meeting with them. A connection will automatically form once the meeting request is accepted.

They will either take place at our partners' booth/pod in the expo hall, at our partners' private meeting rooms on the 2nd floor, or in our 1-2-1 meeting area in the Hyatt Grand Ballroom, where you will be able to find a table to hold the meeting.

You will be able to see the location in the meeting details in the app, and when you click it, it will show you the exact location on our digital floor plan.

If your badge has the following colored strip (Orange, Yellow, Pink & Dark Blue), please head to the Great America meeting rooms on level 2 for your catered lunch.

For any other colors, please head to the concession stands in the expo hall to purchase food during the following times:

Tuesday 10am - 4pm
Wednesday 10am - 5pm 
Thursday 10am - 2pm 

If you have a catered lunch included and have gluten, nut, or dairy allergies, or follow a vegetarian or vegan diet, please check the buffet signs to see what the items contain. 

If you have any dietary restrictions not mentioned above, please email us at aiinfrasummit@kisacoresearch.com, and we will do our best to accommodate you.

Please note that after August 25, we cannot guarantee requests 

Yes, we will have 3 concession stands in the expo hall where you can purchase food during the following times. 

Concession 1 (located in Hall A)
Tuesday 10am - 4pm 
Wednesday 10am - 2pm
Thursday 10am - 2pm 

Concession 2 (located in Hall C)
Tuesday 10am - 2pm 
Wednesday 10am - 5pm
Thursday 10am - 2pm 

Concession 3 (located in Hall D)
Tuesday 10am - 2pm 
Wednesday 10am - 2pm
Thursday 10am - 2pm 

Please be aware that this event will be filmed and photographed. By attending, you consent to the use of your image and likeness in future promotional materials, including but not limited to websites, social media, and other marketing platforms.